INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
We strive to ensure that all product images accurately represent what you will receive. However, slight variations may occur due to factors such as lighting, screen settings, or minor design updates from the manufacturer. If you have any concerns or need further details, feel free to reach out—we’re happy to help!
Will you restock items indicated as “out of stock?”
In most cases, yes! We regularly restock popular items, but availability can depend on factors like supplier inventory and demand.
How long does it take to receive my order?
We strive to process and ship your order as quickly as possible. Our standard warehouse processing time is 1-2 business days. Once your order has been processed and shipped, delivery typically takes 3-8 working days.
Please note that shipping times may vary due to factors beyond our control, such as carrier delays, customs processing, or high-demand periods. You will receive a tracking number as soon as your order is dispatched so you can follow its journey to your doorstep.
What couriers are used for deliveries within Ireland?
In most cases, the couriers used for deliveries within Ireland are DPD and GLS.
Where can I view my sales receipt?
You can view your sales receipt by going to the "My Account" button at the top right of the page and clicking on "Orders." There, you'll find a detailed history of your purchases, including receipts and order details.
INFORMATION ABOUT US