Privacy Policy

Effective Date: 01/12/2024

1. Introduction

Welcome to Decoria.ie (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit and interact with our website (www.decoria.ie) and related services.

2. Who We Are

Our website address is: www.decoria.ie.

3. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information You Provide:

Name
Email address
Phone number
Billing and shipping addresses
Payment details (processed securely through third-party payment processors)

Automatically Collected Information:

IP address
Browser type and version
Device type
Pages viewed and time spent on the website
Referring website URLs

Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media: If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies last for one year.

If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies are removed.

For more information about cookies, please refer to our Cookies Policy page.

Embedded Content from Other Websites: Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

4. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment: To process and deliver your purchases, including order confirmations, shipping notifications, and customer support.
Website Improvement: To analyze website usage and improve our services, products, and user experience.
Marketing: To send promotional emails or offers (only if you have opted in). You can withdraw consent at any time by using the unsubscribe link in any email or contacting us directly.
Legal Compliance: To comply with legal obligations, such as tax or regulatory requirements.

5. Who We Share Your Data With

We do not sell your personal information to third parties. However, we may share your information with:

Service Providers: Payment processors (e.g., Revolut, PayPal, Stripe), shipping companies, and marketing or analytics platforms (e.g., Google Analytics).
Legal Authorities: When required by law or to protect our rights and users.
Spam Detection: Visitor comments may be checked through an automated spam detection service.

For more details on third-party services, please refer to their privacy policies.

6. How Long We Retain Your Data

Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
Account Information: For users that register on our website, we store the personal information they provide in their user profile. This includes your name, email address, shipping and billing addresses, and any other data you choose to save. You can access, edit, or delete your personal information at any time through your account page. Additionally, you may store your credit card details securely in your profile for future use. However, please note that credit card details are not stored on Decoria.ie servers but rather through trusted third-party payment processors (such as Revolut, PayPal, or Stripe) that comply with the highest levels of security standards. You can access, update, or delete these payment details at any time through your account settings.
Deleting Your Account: If you wish to delete your account and all the associated data (including saved addresses and credit card details), please contact us via the Contact Us form on our Contact Us page. Upon receiving your request, we will process the deletion of your account within a reasonable time, unless we are required to retain specific information for legal or operational purposes (such as transaction history for tax reporting).
Order Information: We retain details of your past purchases (e.g., orders, transactions) for a period of time necessary to comply with legal obligations, such as tax or regulatory requirements (usually for 7 years in the EU).
Data Retention Periods: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. In general, personal data related to orders and account details will be kept for 7 years or until you delete your account.

If you have any concerns or wish to delete your account or specific data, you can contact us through the Contact Us form. We will respond promptly to your request.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Access: Request access to your personal data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your data under certain conditions.
Objection: Object to the processing of your data for specific purposes, such as marketing.

You can exercise these rights by contacting us via the Contact Us form.

8. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

10. Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it. These measures include using SSL encryption and secure payment gateways. However, no online service is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing personal data.

12. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated to you via email or through a notification on the website. Please review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us via the Contact Us form, which you can find on the Contact Us page.

Thank you for trusting Decoria.ie!